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LAUREN PATTERSON
Music Business Graduate actively seeking new opportunities.
Welcome to my CV and Portfolio of work. I am a recent Music Business Graduate based in Scotland available for work within the creative industries. My experience is tailored to the live music sector, however I am happy to branch out and learn. Currently available for contract, permanent position, full time and part-time work. Please contact me via email at Laurenpatts@hotmail.com with any queries or opportunities.
Home: Welcome
WORK EXPERIENCE
SHOP ASSISTANT, KEEPSAKE SCOTLAND
September 2020 - Present
Responsibilities include opening and closing the store, managing deliveries, stock management, manning the till, cashing up, providing a friendly and helpful customer service, replenishment, merchandising, creating social media content and keeping the shop neat and tidy. Presentation and merchandising have been an extremely prevalent part of this role as an eye catching aesthetic is considered one of our most reputable features.
BUSINESS SUPPORT ASSISTANT, INHOUSE
September 2019 - August 2020
Responsibilities include manning reception, processing employee hours, managing employee rota, advertising vacant roles, meeting recruitment goals, organising interviews, acquiring and chasing references and checks in accordance with the BS7858:2019 security standard, liaising with clients and employees, managing the Savings Bank venue bookings, managing social media accounts, dealing with any email inquiries and ad hoc duties. Unfortunately, I have recently been made redundant from this role due to the impact of covid-19.
BOX OFFICE, DF CONCERTS
January 2016 - Present
Overseeing guestlists, press passes and ticket collections. Cash Handling. Displaying posters and flyers. Problem solving should a guest not be on the list. Social skills, welcoming concert goers.
BOOKING STUDENT (INTERN) DF CONCERTS
October 2018 - June 2019
Responsibilities include organizing gigs folders, releasing venue holds, electronic and manual filing, receiving and sending emails, answering phone calls, managing guestlists, managing diaries, sourcing local support acts and aiding the booking department in any tasks they have
VIP ASSISTANT, VIP NATION
June 2018 - present
I began working for the subsidiary of Live Nation, VIP Nation in 2018. The role of VIP assistant requires me to make up merchandise packs, set up VIP activities, check in and welcome guests, aid with any tours and meet and greets and provide any assistance needed during show time. Show I have worked on include Beyonce and Jay Z, Britney Spears, Shania Twain, Westlife and more.
RECEPTIONIST, OFFICE ANGEL
12 August 2019 - 5th September 2019
Contracts have included reception at the Strathclyde Uni Incubator. Taking and transferring calls. Accepting and sorting mail/deliveries. Dealing with any general queries.
CUSTOMER ASSISTANT, TESCO
May 2015Â - May 2019
Maintaining and replenishing stock, liaising with customers and making sure their needs are met. Approaching problems with a positive attitude, no task is too big or small. Using Tills. Cash handling. Presentation skills
Home: Education
SKILLS AND EXPERIENCE
Event Organisation | Event Management | Creative | Self-Management | Organisation | Research | Computer (Excel, Word, Outlook, PowerPoint, Data Entry) | Written and Verbal Communication | Social Media | Time Management | Problem Solving | Diary Management | Digital marketing | Administration | Customer Service | Reception | Human Resources |
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EDUCATION
BA HONOURS MUSIC BUSINESS, UNIVERSITY OF THE HIGHLANDS AND ISLANDS
September 2015 - May 2019
Bachelor of Arts degree in Music Business. Final Grade Upper-Class second honours degree. Areas of study included Event Management, project management Management theories, Marketing, Social Media, Digital Marketing, Global Music Markets, copyright law, and Finance.
PERTH HIGH SCHOOL
August 2009Â Â - June 2015
School |2009-2015 |
Highers
Drama – A
English – B
Human Biology - C
Modern Studies – B
Spanish – C
Sociology – B
Intermediate 2/National 5
Music – A
Drama – A
Hospitality – A
Business Management – A Modern Studies – A
Standard Grades
Maths – 2
English – 2
Biology – 2
Spanish - 2
Home: Experience
FESTIVAL WORK
Box Office staff - TRNSMT Festival - July 2017 - present
Artist Liason - Celtic Connections - January/February 2019
Green Room Manager - 110 Above Festival - 2017 - present
Press Assistant - Belladrum Tartan Heart Festival - August 2016
Marketing Manager - Perth Music Expo - 2016
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CLUB DECODE
Glasgow based music blog, Jan 2016 - Jan 2019
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